MNMGT512-21B (HAM)

Negotiating and Communicating Effectively

15 Points

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Division of Management
School of Management and Marketing

Staff

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Convenor(s)

Phoebe Guo

Phoebe Guo
5201
MSB.4.35B
See Moodle
phoebe.guo@waikato.ac.nz

Lecturer(s)

Administrator(s)

: helena.wang@waikato.ac.nz

Placement/WIL Coordinator(s)

Tutor(s)

Student Representative(s)

Lab Technician(s)

Librarian(s)

: yilan.chen@waikato.ac.nz

You can contact staff by:

  • Calling +64 7 838 4466 select option 1, then enter the extension.
  • Extensions starting with 4, 5, 9 or 3 can also be direct dialled:
    • For extensions starting with 4: dial +64 7 838 extension.
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    • For extensions starting with 3: dial +64 7 2620 + the last 3 digits of the extension e.g. 3123 = +64 7 262 0123.
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Paper Description

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This paper builds on the core business knowledge that you have developed in the business fundamentals papers in the BMS(Hons) and is complementary to the discipline specific content in your major/s. The paper focuses on creating awareness of communication relevant to leaders. Leaders need to have awareness of a variety of internal communication functions including teamwork, negotiation, interpersonal communication, dealing with resistance, and constructing an effective culture. They also need to address external communication functions such as dealing with crises, social media management, reputation management, stakeholder engagment, and other public relations elements. Exposure to these various elements will enable you to effectively address them in the working world and be able to recognise effective communication professionals who can perform such functions.
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Paper Structure

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This paper is taught through a weekly 2-hour lecture/workshop format. Pre-lecture notes, readings and other materials will be available in Moodle at the beginning of each week. You are expected to review them before coming to class. Lecture slides will also be available in Moodle prior to class.

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Learning Outcomes

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Students who successfully complete the paper should be able to:

  • Commercial Context
    Recognise and apply theories of communication to improve organisational effectiveness
    Linked to the following assessments:
  • Critical Thinking
    Identify and initiate key communication structures and functions for organisational effectiveness
    Linked to the following assessments:
  • Communication
    Use interpersonal and negotiation skills in business contexts
    Linked to the following assessments:
  • Citizenship
    Recognise the key aspects of their own identity and how that identity shapes and affects their communication decisions
    Linked to the following assessments:
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Assessment

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Assessment Components

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The internal assessment/exam ratio (as stated in the University Calendar) is 100:0. There is no final exam. The final exam makes up 0% of the overall mark.

The internal assessment/exam ratio (as stated in the University Calendar) is 100:0 or 0:0, whichever is more favourable for the student. The final exam makes up either 0% or 0% of the overall mark.

Component DescriptionDue Date TimePercentage of overall markSubmission MethodCompulsory
1. Reflective Essay
2 Aug 2021
10:00 PM
26
  • Online: Submit through Moodle
2. Focused Conversation
20 Sep 2021
10:00 PM
32
  • Other: Submit your video to Google Drive or YouTube
3. Business Report
20 Oct 2021
10:00 PM
32
  • Online: Submit through Moodle
4. Participation
8 Oct 2021
5:00 PM
10
  • In Class: In Lecture
Assessment Total:     100    
Failing to complete a compulsory assessment component of a paper will result in an IC grade
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Required and Recommended Readings

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Recommended Readings

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Trenholm, S., & Jensen, A. (2013). Interpersonal communication (7th ed.). Belmont, CA: Wadsworth.

Wright, M., & Wright M. (2009). Gower Handbook of Internal Communication (2nd ed.). New York, NY: Taylor & Francis Group.

https://ebookcentral-proquest-com.ezproxy.waikato.ac.nz/lib/waikato/reader.action?docID=5207822&ppg=325

Harrison, E. B., & Mühlberg, J. (2014). Leadership communication: How leaders communicate and how communicators lead in the today's global enterprise. New York, NY: Business Expert Press.

https://ebookcentral-proquest-com.ezproxy.waikato.ac.nz/lib/waikato/reader.action?docID=1771352&ppg=108

Other recommended readings and resources are accessible in Moodle and Waikato Reading Lists.

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Online Support

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All reading material, marking criteria and discussion will be based in Moodle.

If you have any questions about using Moodle, Reading Lists, or other online support tools, please seek assistance from the Course Convenor or directly contact ITS Service Desk (call: 07 838 4008; email: help@waikato.ac.nz).

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Workload

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For this 15 point paper your expected workload is 150 hours.
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